Responsible Gaming at bn80 —
Play Smart, Stay Safe
bn80 is committed to providing a safe, fair, and enjoyable betting environment for every player across Bangladesh. Gambling should always be a form of entertainment — never a financial solution or an obligation. Our responsible gaming framework gives you the tools and information you need to stay in control at all times.
Six Pillars of Player Protection
Every bn80 feature, policy, and tool in our responsible gaming programme is built around one goal: keeping gambling fun, controlled, and safe for every player in Bangladesh.
Every bn80 account must pass KYC identity verification before deposits are processed. We verify that all players are aged 21 or above using national ID documents and liveness checks — no exceptions, no workarounds.
Set a daily, weekly, or monthly deposit cap directly from your bn80 account dashboard. Limits take effect immediately when reduced and are designed to help you manage your spending before it becomes a concern.
Enable session time limits to automatically log you out after a set period of play. Reality check reminders pop up at intervals you choose, displaying how long you have been playing and your net session result so far.
If you feel gambling is negatively affecting your life, request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. During exclusion, your account is locked and no promotional emails are sent.
Beyond deposit caps, bn80 allows players to set maximum wager amounts per bet and rolling loss limits over any defined period. These tools put the financial boundaries firmly in your hands, not the house's.
Our support team is reachable around the clock via live chat and email at [email protected]. If you are worried about your own gambling or a loved one's, our agents are trained to listen without judgement and connect you with help.
Take Control With bn80's Safety Tools
All responsible gaming tools are available directly from your account settings. No waiting period, no customer service queues — most changes take effect instantly.
Set the maximum amount you can deposit to your bn80 account per day, per week, or per month. When you lower a limit, it activates immediately. Increases require a 24-hour cooling-off period to protect you from impulse decisions.
Define the maximum net loss you are comfortable sustaining over a rolling 24-hour, 7-day, or 30-day window. Once your loss limit is reached, bn80 will prevent further bets until the limit resets or you contact support to adjust it after a review period.
Take a short break from gambling by activating a time-out period of 24 hours, 7 days, or 30 days. Your account remains open but betting, deposits, and promotional communications are suspended for the duration of your chosen break.
Request self-exclusion for 30 days, 3 months, 6 months, 1 year, or permanently. Your account is fully locked — you cannot log in, deposit, or wager during the exclusion period. To activate, email [email protected] with the subject "Self-Exclusion Request".
Enable on-screen reminders at 15, 30, 45, or 60-minute intervals. Each reminder pauses your session and shows your total play time, number of bets placed, and your net win or loss for the session — giving you a clear, factual picture of your activity.
Set a hard maximum on how long a single play session can last. When your session time limit is reached, you are automatically logged out of your bn80 account. Re-logging in starts a fresh session timer, helping you avoid marathon gambling sessions.
Cap the maximum stake you can place on any single bet or spin. This tool is particularly useful for slots and live casino games where fast successive bets can accumulate rapidly. Set it to match your personal comfort level.
If you wish to permanently close your bn80 account and have your personal data deleted (subject to legal retention requirements), contact our support team at [email protected]. We will process your request within 5 business days and confirm closure by email.
Warning Signs of Problem Gambling
Gambling problems can develop gradually and are often difficult to recognise from the inside. Below are some of the most common warning signs. If you recognise several of these in your own behaviour, please reach out to our support team or one of the helplines listed further down this page.
Ask Yourself These Questions
Answer honestly. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of bn80's player protection tools or to contact a support service.
Have you ever gambled with money that was earmarked for essential expenses such as rent, food, transport, or utilities?
Do you find yourself thinking about gambling — planning your next bet, replaying past losses, or calculating future wins — more than a few times each day?
Have you ever tried to set a limit on your gambling time or spending but found you were unable to stick to it?
Have you borrowed money, sold possessions, or used savings to fund gambling activity in the past 12 months?
Have friends, family members, or colleagues expressed concern about how much time or money you spend gambling?
Do you continue gambling after a significant win, telling yourself you are on a lucky streak, rather than withdrawing and stopping?
Has gambling caused you to miss work, neglect family responsibilities, or withdraw from social activities you previously enjoyed?
Do you feel a compulsion to bet more — larger amounts, more frequently — to achieve the same level of excitement that smaller bets used to provide?
If you answered "yes" to three or more questions, please consider activating self-exclusion or contacting our support team at [email protected] — we are here to help, not to judge.
How to Request Self-Exclusion
Requesting self-exclusion from bn80 is straightforward and confidential. Our team processes every request as a matter of priority. Here is exactly what to do:
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1Log In to Your bn80 Account
Visit bn80.io and log in to your registered account using your username and password. Make sure you are on a secure connection before proceeding.
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2Navigate to Account Settings
Click your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu. This section houses all player protection tools including deposit limits, time-outs, and self-exclusion.
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3Select Your Exclusion Period
Choose from the available self-exclusion durations: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Read the terms for each option carefully before confirming your selection.
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4Confirm Your Request
You will be asked to confirm your decision by re-entering your account password. This step exists to prevent accidental activations. Once confirmed, your exclusion takes effect within 24 hours.
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5Alternatively, Email Our Support Team
If you cannot access your account or prefer not to log in, email [email protected] with the subject line "Self-Exclusion Request" and your registered email address. Our team will process your request within 24 hours and confirm by return email.
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6Receive Confirmation
You will receive a confirmation email once your self-exclusion is active. All marketing and promotional emails are suppressed immediately. Any balance remaining in your account is available for withdrawal following a standard review.
Tips for Staying in Control
bn80 believes that responsible gambling is built on good habits. The following practical guidelines will help you keep your gaming activity enjoyable, manageable, and within healthy boundaries.
- Set a strict budget before you play and treat losses as the cost of entertainment, not a debt to recover.
- Use bn80's deposit and loss limits to enforce your budget automatically — don't rely on willpower alone.
- Take regular breaks during sessions; step away from the screen at least every 30 minutes.
- Keep gambling separate from alcohol or other substances that may impair your judgment.
- Track your gambling activity by reviewing your account transaction history regularly.
- Only gamble when you are in a relaxed, positive state of mind — never to escape stress or sadness.
- Balance gambling with other hobbies, social activities, and time with family and friends.
- Never gamble money you cannot afford to lose — not rent, bills, savings, or borrowed funds.
- Do not try to win back losses by increasing bet sizes or playing for longer than planned.
- Do not use gambling as a primary source of income or a strategy to solve financial problems.
- Do not hide your gambling from people who care about you — secrecy often signals a problem.
- Do not ignore warning signs or dismiss concerns raised by family and friends about your betting.
Support Resources for Problem Gambling
You are never alone. If gambling is causing you or someone you care about distress, financial difficulty, or relationship problems, the following organisations provide confidential, non-judgmental support. All contacts are displayed as plain text — please note them down or share them with someone who needs help.
Our in-house player protection team is available 24 hours a day, 7 days a week. Contact us by live chat from within your account or by emailing [email protected] with the subject "Responsible Gaming Help". All enquiries are handled in strict confidence.
Gamblers Anonymous is an international fellowship of men and women who share their experience, strength, and hope with each other to help solve their common problem of compulsive gambling. Meetings and resources are available online and can be accessed from Bangladesh.
GamCare is a leading provider of free information, advice, and counselling for problem gambling. Their trained advisors offer confidential support to individuals and family members affected by gambling harm, and provide access to a national network of treatment services.
Befrienders Worldwide is a global network of emotional support centres that provide confidential support to people in distress. If gambling-related problems are affecting your mental health or you are having thoughts of self-harm, please reach out to your nearest Befrienders centre.
The Directorate General of Health Services in Bangladesh operates a mental health helpline providing confidential counselling and referrals for individuals experiencing psychological distress including gambling-related anxiety and depression. Available during business hours (BST, UTC+6).
Kaan Pete Roi is Bangladesh's first emotional support and crisis intervention helpline, staffed by trained volunteers. If you or someone you know is struggling with gambling-related distress, depression, or anxiety, their volunteers provide empathetic, judgement-free listening support in English and Bengali.
Ready to Play? Your Safety Comes First
bn80 offers hundreds of games across cricket betting, slots, and live casino — all built for responsible, enjoyable play. Set your limits, know your boundaries, and enjoy the experience.